Terms and conditions of use of the “Integram Voice” App


1. Subject matter

1.1. These terms and conditions (hereinafter, the “Terms and Conditions”) govern the use of the mobile APP “Integram Voice” (hereinafter, the “APP”) and the relationship between the user (hereinafter the “User”) and the provider of the APP, Integram System S.r.l. (C.F e P.IVA 15241241007) with registered office in Rome (RM), Via Donatello n. 15 – 00196 (hereinafter, the “Company”).

1.2. The APP is an application available for iOS and Android operating systems and can be used via smartphones and tablets. The APP offers video meeting and professional IP telephony capabilities linked to the Company’s Integram Voice services and designed for businesses. The APP is used to manage, in a simple way, certain functionalities of Integram Voice services on the go.

1.3.      The Company encourages the User to carefully read the contents of these Terms and Conditions before using the APP.

1.4. By downloading the APP on your device and accessing it, you agree to these Terms and Conditions.

1.5. The services available on the APP are subject to updates. The Company reserves the right to modify, remove and/or add specific features.

1.6. The use of the APP is free of charge and is subject to the control of the User himself, reserved for strictly personal use with the exclusion of any commercial purpose on the part of the User.


2. Contents

2.1. The content of the APP has been compiled with the utmost care, however, the Company does not guarantee that the data is always correct, complete or up-to-date. The data may contain inaccuracies or typographical errors and come from external sources, which acquire them directly or through third-party intermediaries from third-party suppliers. Therefore, the Company is not obliged to indemnify any person among the various beneficiaries of the APP.

2.2. In order for the User to be able to use the APP, the device on which the User wishes to install the APP must be equipped with adequate functional capabilities and network operability. It may also happen that the APP and the corresponding services are geographically restricted due to problems with the reception and transmission of the network provider’s infrastructure or interference caused by weather conditions or geographical features of the location of the User’s device. The Company shall not be liable for the failure or incorrect operation of the APP – or in any case of the services – resulting from suspension, interruption, error or malfunction of the system or software of the device or data network.

2.3. The APP is available 24 hours a day, 7 days a week, 365 days a year, however, the Company shall not be liable in any way if, for any reason, the APP is not accessible and/or operational at any time or for any period. Access to the APP or the normal operation of the same may be suspended temporarily and without notice in the event of malfunctions, maintenance, repairs or for reasons beyond the control of the Company or due to force majeure.


3. Registration

In order to enable the APP to function, you must follow the following instructions:

or install the APP on your mobile device;

or enter the name of the “Integram Voice Server” provided by the member organization and, in the same screen, accept these Terms and Conditions of the APP and read the privacy policy of Integram System S.r.l.;

or in the next screen, the User must enter the Username and Password provided by the business organization to which they belong (the “Credentials”);

or at this point, the User will be registered and associated with a “Profile”.


4. Obligations and Responsibilities of the User

4.1. Users agree to use the APP only in compliance with current legislation and in accordance with the provisions of these Terms and Conditions.

4.2.      The Company reserves the right to contact and warn, directly and/or through its agents, anyone who makes improper or improper use of the APP.

4.3. By registering and creating the Profile, the User undertakes to keep his/her Credentials, acknowledging that they are strictly personal, and undertakes to keep them diligently and prevent their unauthorized use by third parties. The User also undertakes not to allow others to use his Profile, and if the User finds unauthorized access by third parties, he is obliged to promptly inform the Company of any breach of security of which he becomes aware.

4.4. The User is solely responsible for the custody of the Credentials, therefore, shall hold the Company harmless from any liability for the consequences and/or damages and/or claims of third parties arising from the improper use and/or by third parties of the Credentials.


5. Deletion of the Profile

5.1. The User may stop using the APP at any time by removing it from his/her device, noting that this does not, however, entail the automatic deletion of the Profile.

5.2. The User may, however, request the deletion of his/her Profile by writing to the following address: support@integram-system.com.

6. Data traffic

Use of the APP requires access to the Internet via Wi-Fi or data connection via the device’s mobile network. The provider of the network necessary for the operation of the mobile device may charge a charge for access to data traffic in relation to the use of the APP. Any such fees and any costs or charges charged by third parties shall be borne entirely by the User.


7. Intellectual Property Rights

7.1.      The Company declares that it is the licensee of all intellectual property rights relating to and/or relating to the APP. The User may use the APP and the materials and contents contained therein only for their own and non-commercial use.

7.2. Any unauthorized use constitutes a violation of intellectual property rights and entails civil and/or criminal liability of the User based on the violation of such rights.

7.3.      The Company does not authorize the User to any use other than that included in the normal functionality of the APP and in any case the User is not authorized to create any product using the material subject to exclusive protection. In particular, the User may not de-compile the software or use any part of it to create different products derived from the APP or parts thereof.

7.4.      Under no circumstances may the User use the Company’s trademarks, logos, name or other distinguishing marks without the Company’s written permission to do so.


8. Protection of personal data.

8.1. The User’s personal data will be processed by Integram System in the ways and for the purposes described in the privacy policy on the Integram System website at this link.

8.2. The User, within the scope of the personal data processing activities implemented by means of the APP, acts as an independent data controller pursuant to art. 4 of EU Regulation 2016/679. The User assumes independently any responsibility related to the processing of personal data by him through the APP.


9. Responsibility

9.1.      The Company shall not be liable for any claim, reason, damage and/or action, by the User or by any third party, arising from any use of the APP not in accordance with these Terms and Conditions or for any malfunctioning of the devices caused by improper use of the APP.

9.2. The User assumes responsibility for the improper or illegal use of copyrighted material or other industrial property rights.


10.       Invalidity of individual clauses

The invalidity, ineffectiveness or conflict of one or more clauses of these Terms and Conditions shall not result in the invalidity and/or ineffectiveness or dissolution of the entire contract, nor shall it affect the effectiveness and validity of the remaining provisions of the same.

11.       Amendment

The Company reserves the right to change these Terms and Conditions at any time, giving specific notice.


12.       Contacts

Integram System S.r.l. (C.F & P.IVA 15241241007) with registered office in Rome (RM), Via Donatello n. 15 – 00196, can be contacted at the following addresses: telephone 800.13.55.88, e-mail info@integram-system.com, PEC: integram-system@legalmail.it.


13.       Applicable law and jurisdiction

13.1. Any dispute arising from the use of the APP shall be governed by Italian Law. For the resolution of disputes relating to the interpretation, execution or termination of these Terms and Conditions, the territorial jurisdiction is that of the court where the User has established his domicile or elective domicile.

13.2.     In the event of a conflict between translations into different languages of these Terms and Conditions, as well as any other document annexed to them, those in Italian shall prevail.

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